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When Corporations Gaslight You: The Psychology Behind Customer Service Trauma (feat. T-Mobile)
When “Your Balance Is Past Due” Hits You Like a Childhood Trigger It’s wild how something as mundane as a phone bill can send your entire nervous system spiraling. You’re going about your day, drinking your coffee, trying to function like a regular adult, and then you see it: A mysterious past due balance.A charge you know you don’t owe.A number that makes your stomach drop. That was me with T-Mobile. And as the overcharges piled up, and the explanations kept changing, I realized something deeper was going on…


